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Nijahomzs Help Center

Simple guidance for posting listings, verifying your account, reporting issues, and getting support from the Nijahomzs team.

Getting Started

  • Create an account with your email and phone number.
  • Use the dashboard to post property, marketplace, housemate, service, or noticeboard listings.
  • Keep your listing title, price, location, and contact number accurate so buyers can reach you.

Listings & Claims

  • If Nijahomzs imports your public advert, you may receive a claim link on WhatsApp.
  • Claim links are time-limited and should only be used by the rightful advertiser.
  • After claiming, you can edit the listing, add better photos, and manage buyer enquiries.

Verification & Trust

  • Agents can submit ID/CAC documents and verify their phone number from the dashboard.
  • Approved users receive a verified badge across listing cards and detail pages.
  • Rejected submissions show a reason and can be corrected/resubmitted.

Payments & Promotions

  • Promote and advertising payments are handled through Flutterwave when paid plans are active.
  • Introductory zero-fee promotions may log interest without charging the user.
  • Never send payment details to anyone outside official Nijahomzs payment flows.

Safety & Fraud Reports

  • Use the Report button on listing pages if a listing is suspicious, offensive, unavailable, or incorrectly priced.
  • Our admin team reviews reports and can resolve, dismiss, or escalate them.
  • Avoid sharing OTPs, passwords, or sensitive documents directly with other users.

Support Channels

  • Use the contact form for general support, complaints, partnerships, and technical issues.
  • WhatsApp messages to the official Nijahomzs number are routed into the support inbox when connected.
  • Technical issues can be escalated to the development team from the admin support dashboard.

Still need help?

Send us a support request and keep your ticket reference. The team can handle general queries, complaints, fraud reports, and technical escalations.

Contact Support